Privacy Policy

daappa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Who is this for?

Prospective clients and clients
Job applicants
Employees

What is our lawful basis for processing personal data?

To the extent that we process personal data related to data subjects based in the European Economic Area, we are also bound by the requirements in the General Data Protection Regulation (GDPR). For the purposes of this policy, daappa is the data controller, meaning we determine the purposes and means of the processing of your personal data.

In processing your data in connection with the purposes and uses set out in this policy, we may rely on one or more of the following legal bases, depending on the circumstances:

Where we have obtained your consent;
Where the processing is necessary for a contract between you and us;
Where processing is required by applicable law;
Where processing is necessary to protect the vital interests of an individual; or
Where we have a legitimate business interest in processing your data and this is not overridden by your fundamental rights, interests or freedoms.

The information we collect

Information you have submitted through our website, such as when downloading a brochure, whitepaper, completing a poll or survey, subscribing to a newsletter, and requesting more information or a demonstration of our platform
Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time), page response times, length of visit, what you click on, documents downloaded and download errors
Information on how our marketing campaigns perform, including open and click rates
Technical information, such as a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform
Any written correspondence between ourselves and you. We may sometimes record calls and online meetings; we will always ask for your consent before doing so
Publicly available information such as contact information, details on your company, role and responsibilities specific to our target audience(s)

How we will use your information

We may approach you with information about our solutions and services that we think are directly relevant to your profession, relying on legitimate interest as the lawful basis
We may offer you solutions and services by various means, including by mail, telephone, email, SMS or other electronic means, such as through social media or targeted advertising
Provide you with information, products or services that you request from us or which we think is directly relevant to your enquiry (legitimate interest)
Provide you with updates and news on our company and solutions that we believe may interest you (consent)
Invite you to participate for market research purposes such as surveys (legitimate interest)
To investigate and help prevent security issues and abuse (legitimate interest)

Who will we share your information with?

Anyone who works for us, our parent company or one of our subsidiaries
Any sub-processors we have appointed in order to deliver the uses described above, such as sending emails, providing support and keeping the platform secure
Co-marketing partners including conference, event and media partners under a bespoke contractual arrangement, and marketing technology partners as part of an annual subscription service. We do not sell your personal data to other organisations
Any law enforcement agencies to which we must disclose your personal data to comply with the law
Related legal parties to enforce our Terms and Conditions or other agreements, or to protect the rights, property or safety of us, our customers, or others

Security

We are committed to ensuring that your information is secure. We may store your personal data on our internal platforms or in third-party systems or software such as Microsoft Dynamics 365. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data accuracy

We only collect and store data that we believe is relevant to the services we are providing or offering to provide, or which we are legally obliged to maintain
We will take every reasonable step to ensure that your data is accurate and, where necessary, kept up to date periodically
Any data that you inform us is inaccurate is erased or rectified

Data retention

We will take every reasonable step to ensure personal data is only stored or processed for the minimum period necessary for the purposes set out in this policy, or until you retract your consent, or if there is no reason for legitimate interest and no consent.

Your rights

You may choose to restrict the collection or use of your personal information. Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information used for direct marketing. If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by emailing us at hello@daappa.com.

Under the General Data Protection Regulation you have a number of important rights, including rights to:

Access your personal data and certain supplementary information
Require us to correct any mistakes in your information
Require the erasure of personal data in certain situations
Receive the personal data you have provided in a structured, commonly used, machine-readable format, and transmit it to a third party in certain situations
Object at any time to processing for direct marketing
Object to decisions taken by automated means producing legal effects
Object in certain other situations to our continued processing
Otherwise restrict our processing in certain circumstances
Claim compensation for damages caused by our breach of any data protection laws

If you would like to exercise any of those rights, please contact us using the details below, give us enough information to identify you and proof of identity, and let us know the information to which your request relates.

Links to other websites

Our website contains links to other websites of interest. Once you leave our site we have no control over that other website and cannot be responsible for the protection and privacy of any information you provide. You should exercise caution and review the privacy statement applicable to the website in question.

Cookies

We use cookies to help the site provide a better user experience. For full details of the cookies we use and how to manage them, see our Cookie Policy.

How to complain

We hope we can resolve any query or concern you raise about our use of your information. You also have the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner, who may be contacted at https://ico.org.uk/concerns/ or on 0303 123 1113.

Changes to our privacy policy

daappa may change this Privacy Policy from time to time. We will post changes to this page and encourage you to review it to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the Services.